The Wilmington Group, a recycling, secure destruction and managed waste services provider, has announced the launch of OneWaste – a fully managed waste and recycling service for organisations operating across multiple locations.

OneWaste centralises vendor relationships, contracts and service issues under one dedicated partner, eliminating the complexity that has long made waste management a drain on multi-site businesses.

Unlike asset-light brokers, Wilmington explains that OneWaste owns and operates its own recycling plants, providing operational credibility and aligning its incentives with clients’ rather than landfill volume.

Clients receive one accountable partner across every location, continuous invoice auditing and payment processing, yearly rate benchmarking and a 24-hour resolution target, built for any organisation managing waste across multiple locations, where fragmented vendor relationships routinely drive cost overruns and reporting failures.

“Most waste programmes aren’t broken because of bad providers. They’re broken because nobody truly owns the problem.

“We put our people front and centre, supported by technology rather than replaced by it. Our roots are in managing highly complex material streams. As we’ve expanded into broader managed waste services, we’ve become brilliant at the basics and in this industry, that’s exactly what’s been missing,” says division president Tom Owston.

Wilmington explains that OneWaste operates nationally in the US, where nine Wilmington Group recycling plants anchor the network, backed by reciprocal arrangements across the country, giving pricing leverage and capacity resilience.

“OneWaste is the natural next step for everything we’ve built over the past five decades. Our competitors are racing to replace people with technology, not empower them. We think that’s the wrong race to run. Relationships built on trust and accountability outlast any contract,” says Wilmington Group CEO Jeff Snyder.