Operational Improvement Management (OIM) partners with clients to create long-term value and shape companies into sought-after investment opportunities, employers of choice and solid business partners.

Founded in 1985, OIM has a long track record of delivering sustainable business success in the South African blue-chip sector and abroad, having managed assignments in Europe, Australia, the US and other African countries. 

OIM’s mission is to make a meaningful contribution to the long-term prosperity of its clients, consultants and employees and to make a positive difference in the lives of individuals and communities. 

OIM offers an integrated approach to business performance management with an emphasis on sustainability. Its business improvement services span the key areas of organisational performance, people management and operational optimisation.

This results in a visible improvement in quality, a reduction in unit costs, increased operational compliance and control and better customer service. Sustainability is achieved by teaming up with clients to implement the desired changes, customise solutions and ensure knowledge transfer.

OIM’s team of specialist consultants have a fundamental understanding of the industries in which they work, ensuring outcomes of high-performing workplace culture, optimised processes and systems, labour peace and stability, as well as focused, effective employees.

OIM offers a comprehensive solution to operational, organisational and people challenges to enable profitability, growth and a solid business reputation, by: 

• Increasing profitability through leader capacity building and performance coaching
• Enabling growth through a highly efficient workforce
• Refining business processes to elevate enterprise-wide performance
• Confidently navigating the marketplace, now and in the future

Mining Services 

OIM’s services relate directly to the mining industry, with an integrated approach to business improvement specifically focussing on: 

• Production optimisation: helping to improve efficiencies and throughput, reduce operating costs and resolve operational constraints. 
• Supervisory skills development: a multidisciplinary intervention that addresses a fundamental weakness in supervisory skills development – the ability to transfer classroom knowledge to the workplace, resulting in operational improvements. 
• Leadership development: Matching the right leadership talent with specific organisational needs and developing appropriate competency sets to optimise business performance.
• Employee engagement: OIM’s engagement methodology is used to engage everyone in the organisation, mobilise employees around goals and build a climate conducive to strategy execution.

OIM believes that if all of the above are addressed correctly, a sustainable benefit will be gained to turn mining companies into desirable investment opportunities, employers of choice and solid business partners. 

More than 1 000 front-line leaders have benefitted from OMI’s programmes 
and its interventions deliver a return of investment of between five to ten times. OIM works on the principle that mindset 
change precedes operational change 
and, if implemented correctly, the methodology becomes part of business culture and the ‘way people do things’ within an organisation. 

OIM’s team has worked throughout a range of types of mines, such as mechanised, conventional, surface and under-ground mines, including beneficiation plants and smelters.

With almost 35 years’ experience in customising the methodology for organisational needs, implementing it and building sustainability through training, coaching and assessments, OMI has built long-term partnerships with its clients who trust 
the company to create sustainable solutions for business growth. 

Tel: +27 21 913 8814/5

E-mail: info@oimconsulting.com

The Vineyards Office Park

The Vineyards Square South

99 Jip de Jager

Welgemoed

7530