Supply chain and logistics group IMPERIAL Logistics is aiming to take a bigger chunk of the business process and technology outsourcing market, with the launch of a new business that amalgamates its experience and expertise in this arena. Dubbed “Resolve”, the new operation merges group companies Volition and e-Logics and their associated businesses with some existing managed services capacity in the group, explains IMPERIAL Logistics chief integration officer Cobus Rossouw. “It represents the integration of two sets of diverse but complementary skills, to provide customers with more holistic, value-driven solutions,” he states.

Resolve’s focus will be on driving business competitiveness. “The brand reflects our unwavering commitment to drive client competitiveness and our ability to tailor solutions that enable better business,” explains Rossouw. “Our aim will be to partner with clients on their strategic business journey - sharing their risks and celebrating their successes.” Also setting Resolve apart, he believes, is the business’s ability to offer clients a complete services solution - from design, through implementation and managed services. “Resolve incorporates the consulting and deep functional expertise offered by Volition with technology capabilities from e-Logics, as well as operating and managed services capabilities from other companies in the group. The result is a powerhouse of experience and expertise, with the capability to offer not just consulting and separate technology services but full business process outsource services that enable the implementation of true value centric solutions.”  

The separate businesses have operated very successfully over the past decade, but synergies between the companies will now be fully embraced to offer our customers more holistic, value-driven solutions. Resolve will specialise in a range of market sectors, including government and public sector; transport and utilities; consumer goods (including high-tech); health care; petrochemicals; mining as well as telecommunications and financial services. “Resolve has been built on the foundation of our credentials in these sectors, and we are excited about future prospects for this business, which significantly strengthens IMPERIAL Logistics’ position in the outsource service industry,” Rossouw concludes.

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