Johannesburg: 11th September, 2013: Global beverage company, Appletiser, has deployed CA’s Nimsoft Monitor technology with resulting sparkling business benefits.   

The successful implementation – which was carried out by CA Southern Africa in just five days – enables Appletiser to monitor its entire IT environment; identify potential problems and significantly reduce repair time.

Nimsoft, a division of CA, was developed to provide a single, unified solution for monitoring and reporting on the increasingly heterogeneous IT environments used by business. These may include public and private cloud, on-demand software applications as well as a wide range of mobile devices.

Vincent Rutherford, IT technical manager at Appletiser, says that the ability to monitor the entire system in real time means that his team has been empowered with a much greater ability to be proactive in the management of the company’s technology resources.

“IT is an important business enabler for our enterprise, and critical for our automated manufacturing systems performance in Elgin - our primary manufacturing plant for local plus some international customers - producing millions of cases of sparkling fruit pleasure annually.

“Nimsoft gives us the ability to identify many performance bottlenecks before they become major problems, and to pinpoint the source of the malfunction very quickly. The solution was implemented at the end of February and our users are already experiencing quicker response times to fault reporting.”

He adds that mean time to repair has, on average, declined by up to 50 percent.

“My team evaluated many toolsets before choosing Nimsoft. Its ability to monitor IBM iSeries servers was a major deciding factor, along with our Intel and network infrastructure in a single product, and quick implementation time frame,” he says.

The initial implementation covers only critical servers and the network; a later phase will include application and database performance. “For now, we are working with CA Southern Africa to identify the reports that will be most useful to us. Overall performance reporting, optimised capacity planning, effective trouble shooting, ultimately delivering optimum service to the business,” he says.

IT management is the name of the game, says Steve van der Berg, regional manager, CA Southern Africa.   “The Appletiser infrastructure utilises a number of network devices; multiple servers and serves hundreds of users. It comprises three data centres throughout the country.  Nimsoft is easy to use and quick to implement—and the business benefits are immediately apparent.”
 

About CA Southern Africa

CA Southern Africa is the leading provider of IT management solutions in sub-Saharan Africa.

We are IT management experts.  We provide solutions and services that cover the entire IT management lifecycle encompassing all areas of IT and security from distributed to mainframe, mobility and cloud.

Through the use of technology we assist our customers to transform the economics of IT by: controlling complexity; assuring the quality of IT services; reducing costs and risk, and providing information to make the right strategic decisions.

CA Southern Africa is the sole representative of CA Technologies in sub-Saharan Africa and is a member of the JSE listed EOH group of companies.   

For further information log on to:
www.ca.com/za <http://www.ca.com/za>

Contacts

CA Southern Africa
Joanne Cawrse -
Tel +27 11 417 8645 Fax:    +27 86 569 1432/ +27 83 641 4798/ joanne.cawrse@caafrica.co.za <mailto:joanne.cawrse@caafrica.co.za>

Blain Communications
Deirdre Blain
+27 (11) 462 4974 / + 27 83 230 5522 / blain@iafrica.com